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Help for English speakers to find the right phone plan with your first month offered.

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Avatar de marcmarais
REDactor
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05 décembre 2022

Re: Help for English speakers to find the right phone plan with your first month offered.

Hello,

 

You're in France and you want to call people living in others EU countries and UK?

 

There's no other option than the one you mentioned, unlimited calls to EU/UK landline phones for 1€/month.

If you want to call cell phones, there's no option, you will pay extra for each call, according to the website here :

 

https://www.red-by-sfr.fr/international/

 

 

I hope that's what you wanted to know 😊

 

 

Marc, un client comme vous

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Bois
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Message 1 +6
12 juin 2023

Re: Help for English speakers to find the right phone plan with your first month offered.

Hello,

Right now  I am on 15.99 Euro per month plan, when I am trying to downgrade the plan, only 13.99 Euro/month plan is visible. How can I down grade to further lower plans?

Now I am in USA, I need to maintain this SIM for a year for personal reasons. Effectively I am not going to use it for neither calls nor data.   What is the lowest plan I can choose and how to do it.

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Bois
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Message 1 +6
12 juin 2023

Re: Help for English speakers to find the right phone plan with your first month offered.

Hello,

Right now I am in 15.99 Euro per month plan.

When I am trying to downgrade to lower plans, I could not see any plan lower than 13.99 per month.

Is there any way to choose a plan with lower value than 13.99 per month.

Thank you inadvance

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Avatar de Kevin
REDactor
Posts : 5950
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13 juin 2023

Re: Help for English speakers to find the right phone plan with your first month offered.

Good morning @33605565282 

 

Yes it's possible toi downgrade to all existing plans. For exemple you can downgrade to the 40Go at 9,99€/mounth 

 

If you want less 5Go for 4,99€/mounth 

 

It's impossible to downgrade by yourself. To downgrade you need to contact the customer service by the app RED&moi. Click on the "Help" section, then click on "contact us" line. You'll see a chat to speek with a helper.

 

It's only in french. Use a translator 😉

Kévin
 

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