Passer au contenu principalPasser à la recherchePasser au pied de page
Forfait & options
Bienvenue

Bienvenue sur le Forum RED. Pour bien commencer et tout savoir sur ce Forum, vous trouverez toute l'info dans ce sujet

Les chiffres du forum
179 577 Membres
2 411 Sujets

Re: Help for English speakers to find the right phone plan with your first month offered.

Répondre
A
05 juillet 2019 (edité)

Help for English speakers to find the right phone plan with your first month offered.

[ modifié ]

Hello to you all,

 

Having problems with the understanding of French language?

 

No problems:

 

There are actually 4 phone plans on the market today if you decide to choose R=D by SFR ™.

You have to consider a certain number of advantages that only R=D by SFR™ offers.

 

1. Lowest rate phone plans on the market using the most reliable network in France and abroad that include free roaming inside the European Union.

 

2. I can sponsor you to have your first month offered with one of my promo codes with a link at the end of this article, then you can sponsor your friends too to have another free month for both of you and what is really awesome: there is no limits of people you can sponsor and you can have free months unlimited if you sponsor unlimited friends. There is no limits in time if you sponsor people to have free months. 1 month free per person you sponsor, just as easy as that. As an example if you sponsor 45 friends on social networks or not, you will get 45 consecutive months free!

 

R=D by SFR™ is the only communication operator in France that makes it possible! Then it can be a very good deal if you have time to sponsor people and you will use the excellent SFR network with top speed 4G and 4G+ in France but also abroad simply because SFR has agreements with foreign networks worldwide.

 

How does it really work?

 

First step you have to decide your needs... If you need unlimited calls or not. 

 

1. If you have few needs and you want a very cheap phone plan without having to need a lot of data then you should probably choose the phone plan at 5€ per month offering 5 hours of domestic calls and texts with only 50 MB of data that can be used either in France or inside the European Union if you travel. After 5 hours of calls you will pay 0,38 € per minute. The extra MB costs are available in the link below.

Be aware that calls and texts to the European Union phone numbers are at an extra charge price, your calls and texts will be " like at home " prices only if you are located in a country that belongs to the European Union. If you want to text from France a friend that has a German phone number for example, there is a package available at an affordable price: 1€ to send unlimited texts to the European Union, Switzerland and Andorra mobile phone numbers otherwise you will pay your text message at a substancial price. You have to differenciate that calls and texts are domestic, but if you are located abroad within the European Union and only in that particular situation then your calls and texts will cost you the same price as if you were in France. The difference resides in the fact that your texts and calls will be at the same price like at home only if you are within the European Union and as far as you call or text to a European Union phone number.

 

For example if you are located in Germany your texts and calls in your phone plan will be included to any European Union phone number either mobile or landline but not if you are in France. 

 

If you are in France the rule is only domestic BUT if you are abroad in a different European Union country then your texts become unlimited to any European Union destination phone number.

This may be silly but this rule was voted by the European Union Parliament.

Keep this rule in mind for all phone plans... This rule is not specific of the R=D by SFR™ operator, all operators in the European Union do the same thing.

 

2. If you need unlimited domestic calls and texts then you can choose  among 3 phone plans that are slightly different. The choice will vary again: how much data you need and where your travel needs are.

 

Now there is an example of a limited time offer: a cheap phone plan that will cost you only 10 € per month and will offer unlimited domestic calls and texts with 40 GB in France and 3 GB if you travel inside the European Union. But you have to be careful if you don't want to pay an extra cost : if your usage is more than 40 GB in France then you will pay a 2€ per 100 MB package... you will blocked after 4 consecutive usage of that same package that will be automatically ignitiated if you go beyond your 40 GB. It means it can cost you 18 € if you are not careful. (10+2+2+2+2=18).

Again like in the previous phone plan your unlimited calls and texts are domestic only. The same rule applies like in the previous phone plan. Your calls and texts are unlimited to any European Union phone number only in the situation you are calling or texting from a country outside of France but in a country that belongs to the European Union.

 

You really have to understand that subtile European Union rule if you don't want a bill explosion.

 

Then comes another phone plan costing 15 € per month that comes along with unlimited domestic calls and texts to any domestic mobiles and landlines phone number but not to phone numbers outside of France, (see destinations below) you will have unlimited domestic calls and texts and 15 GB of data. After 15 GB your will surf the internet at a lower speed without having to pay and extra cost but your speed will be as slow as on 2G network...  The specificity of this phone plan resides in the fact that destinations like the European Union, Switzerland, Andorra + the USA and Canada are included in this plan when roaming. Again be careful of a fair use policy abroad because after 15 GB you will pay 0,005 per MB if you use the entire package of your 15 GB and more if you are outside the European Union. That may appear complicated at first but you have to keep in mind that the USA Canada Switzerland and Andorra do not belong to the European Union therefore the cost if you go beyond 15 GB will be a lot more than if you were traveling inside the European Union. Usually 9,24 € per extra MB in America, 0,24 € in Andorra but 1,98 € in Switzerland. All tarif zones abroad are at your disposal if you click on the link below:

 

https://www.red-by-sfr.fr/tarifs-conditions

 

Be aware that all worldwide roaming zones do not cost the same price and you will pay your calls, texts and data at an extra cost depending where you are in the world with a cost per minute per text and per MB. Only destinations like the European Union, the United States, Canada, Switzerland and Andorra are included in this plan offering unlimited calls, texts and 15 GB of data but respect the limit of fair use policy established by the European Union Parliament in June 15th 2017.

 

If you stay in France your are ok as after the 15 GB limit you will surf the internet at a lower 2G speed.

 

https://www.red-by-sfr.fr/abolish-roaming/

 

The last phone plan if you do not intend to travel outside the European Union, Switzerland and Andorra is probably the top of the top plan because for 20 € you will get unlimited domestic calls and texts but also unlimited calls to any European Union landline phone numbers  (not to European Union mobile phone numbers), and no unlimited texts to European Union mobile phone numbers but again there is an additionnal package if you want unlimited texts to the European Union, Switzerland and Andorra mobile phone numbers that will cost you the affordable price of  1€ only. In addition of this 20 € plan you will receive 100 GB of domestic data. That's a lot, isn't it? After 100 GB your speed will be lowered to 2G speed but no extra cost. And if you travel within the European Union, Switzerland and Andorra, you will get 10 GB in these countries along with unlimited calls and texts to any European Union, Switzerland and Andorra destinations as far as you are outside of France and within the European Union, Switzerland or Andorra area. After your 10 GB European Union, Switzerland and Andorra data free package the cost is again usually 9,24 € per extra MB in America, 0,24 € in Andorra but 1,98 € in Switzerland.

 

Be aware that the European Union Parliament has established a fair use policy when roaming for free. There are 2 rules you must follow:

 

In a consecutive period of time of 4 months your presence outside of France must be no more than 2 months in a foreign European Union country AND/OR your usage of calls, texts, and data must not be higher than your domestic local consumption of minutes, texts and data. European Union law! Full period!

 

In addition the domestic fair use policy of R=D by SFR operator is unlimited for calls and texts as far as you do not call or text more than 200 different correspondants in a cycle of time of one month at the date you plan starts or starts again. It means that in a month period you can call or text unlimited 200 different people, but no more otherwise an extra charge may apply. You will have to wait for the next month if you want to call or text unlimited another 200 different people either the same people or other people from the last month. But no more than 200 different people at a time during one month when you plan starts or starts again.

 

Now you have all the keys to be a serious careful person that can do almost everything unlimited if you follow the rules above.

 

Now if you want your first month for free, I can provide promo codes via a friend who will respond your email instantly with your free code.

All you have to do is click here:

 

Click here and send a message to get your personnal free code immediately.

 

Promo codes for mobile plans are on the left, they all start with a PARMO something (followed by 5 letters and/or numbers) copy and paste the code when you choose your plan as the letter O can be taken for a zero...

 

Promo codes for personnal wifi devices with a landline are on the right, they all start with a PARFI2 something (followed by 5 letters and/or numbers) again copy and paste the code when you choose your plan as the letter O can be taken for a zero...

 

Thank you for your attention and your patience to read this article which was painfull, I know, but will give you the guarantee that you will pay the price of your plan and only the price of your plan.

 

Thank you to you all English speakers in the world to choose one of my promotion code.

I really do appreciate the English community visiting this forum.

 

One last thing and you are ok. Plans are all engagement free, meaning you free to stop or switch to another French operator and keep your phone number at any time by calling the RIO number, this phone number can be reached when dialing 3179. It will tell you your RIO number in order to switch from an operator to another one. If you do not understand this number do not worry you will get a text message right after hanging up.

 

Eventually, in order to pick up the plan of your choice, you have to have a French bank account number: foreign IBAN numbers are not accepted yet for a subscription. Sorry for that.

 

You also have to know that it is impossible when roaming to pay more than a 60 € extra charge. Why? Simply because the European Union Parliament voted that law to protect you and avoid you from having a big extra payment on your bill.

 

Thank you very much again.

 

Yours faithfully,

 

FOX

A
09 novembre 2020

Re: Help for English speakers to find the right phone plan with your first month offered.

I have a RED-SFR SIM at 5euro. Can I add a data top-up for one month usage in France?

Avatar de chc99
Californium
Posts : 4636
Badges :
Avatar +61
09 novembre 2020 (edité)

Re: Help for English speakers to find the right phone plan with your first month offered.

[ modifié ]

@Anonymous 

Hello, 

You have to set it up in your phone's settings.

It's not a RED SFR setting.

 

Best regards

Christophe

Box 8 FTTH + Chromecast Google TV + TV Molotov Plus + SONOS + Alexa + NAS Synology DS1515 RED0A1CA0C RED419CB1E RED97CC3EF RED143EBF3
Besoin d'un code Parrainage ? RED97CC3EF
-----------------------------------------------------------------

Conseils pour bien préparer la pose de la fibre : A lire ici - CLIC

Conseils Débit FTTH/THD/ADSL : A lire ici - CLIC

Conseils branchement DTIO et armoire électrique : A lire ici - CLIC

Conseils pour accéder à son réseau local IPv4 / IPv6 : A lire ici - CLIC

Conseils pour changer sa box SFR par un routeur: A lire ici - CLIC

LaFibre.info - Le forum de référence sur la fibre en France : A lire ici - CLIC

Pour comprendre un terme de la technologie fibre, consultez ce Lexique

Pour voir l'état du déploiement de la fibre à votre adresse : Carte Déploiement ARCEP

Pour activer le répondeur de la ligne Fixe : Activation Répondeur
-----------------------------------------------------------------

Pour contacter le service client RED by SFR, c'est ici via Facebook Messenger ou Twitter ou l'Aide en ligne ou encore via l'application Android / iOS RED&Moi

Pour être rappelé : Demande de rappel par un technicien
Assistance téléphonique pendant 2 mois suite à votre installation  : 0801 82 00 36

Pour vérifier l'état de votre ligne : Suivi des incidents du réseau SFR
s
Bronze
Posts : 1
Badges :
Message 1 +6
25 janvier 2021

Re: Help for English speakers to find the right phone plan with your first month offered.

Hello, 

 

I was recently contacted for fibre Wifi offer from you. I dont really understand the offer as the lady was explaining to me in French. Can any of your English speaking customer service agent call me to explain the offer. You can refer the offer - It is in 'my contracts/my orders' in my profile. I need to understand the details before i disconnect with my current provider.

Thank you for contacting me at your earliest.

 

Regards,

Sneha

Avatar de chc99
Californium
Posts : 4636
Badges :
Avatar +61
25 janvier 2021

Re: Help for English speakers to find the right phone plan with your first month offered.

@snehams26 

Hello, 

You are on a user's forum and no one have access to your datas/contract.

The customer service is not interacting here.

Feel free to ask your questions. Maybe we can answer.

 

 

Christophe

Box 8 FTTH + Chromecast Google TV + TV Molotov Plus + SONOS + Alexa + NAS Synology DS1515 RED0A1CA0C RED419CB1E RED97CC3EF RED143EBF3
Besoin d'un code Parrainage ? RED97CC3EF
-----------------------------------------------------------------

Conseils pour bien préparer la pose de la fibre : A lire ici - CLIC

Conseils Débit FTTH/THD/ADSL : A lire ici - CLIC

Conseils branchement DTIO et armoire électrique : A lire ici - CLIC

Conseils pour accéder à son réseau local IPv4 / IPv6 : A lire ici - CLIC

Conseils pour changer sa box SFR par un routeur: A lire ici - CLIC

LaFibre.info - Le forum de référence sur la fibre en France : A lire ici - CLIC

Pour comprendre un terme de la technologie fibre, consultez ce Lexique

Pour voir l'état du déploiement de la fibre à votre adresse : Carte Déploiement ARCEP

Pour activer le répondeur de la ligne Fixe : Activation Répondeur
-----------------------------------------------------------------

Pour contacter le service client RED by SFR, c'est ici via Facebook Messenger ou Twitter ou l'Aide en ligne ou encore via l'application Android / iOS RED&Moi

Pour être rappelé : Demande de rappel par un technicien
Assistance téléphonique pendant 2 mois suite à votre installation  : 0801 82 00 36

Pour vérifier l'état de votre ligne : Suivi des incidents du réseau SFR
1
Electron
Posts : 1
Badges :
Message 1 +5
06 juin 2021

Re: Help for English speakers to find the right phone plan with your first month offered.

Hi, I have internet with SFR (Now very expensive) and I want to change to Red (Good value), how do I do this.

 

Going onto the SFR website an selecting 'Change offre' only give me the one SFR option and no option to change to Red.

 

I already have two mobile phones on Red contracts, great value.

 

John

Avatar de Kevin
REDactor
Posts : 6090
Badges :
Avatar +68
06 juin 2021

Re: Help for English speakers to find the right phone plan with your first month offered.

Hi @18DesVignes 

 

If you're talking about SFR box, I'm sorry but it's impossible to change SFR box contract into a RED box contract.

 

If you want to do this, you have to cancel first your SFR box contract and after it's done you have to subscribe a RED box contract.

 

Consequencies that you've to know are :

 

 - loss of your landline number 

 - cut of internet connection for 2 days to 3 weeks 

 - 49€ for termination fee (to SFR box)

 - 39€ for service opening fee (to RED box) 

 

The best way to have a cheaper contract is negociate with SFR termination service by phone. You can keep your current contract with SFR, keep your landline number, don't have a period without connection, and no fee.

 

Kévin
 

Parrainage : jusqu'à ✨ 15€ offerts ✨ en souscrivant votre nouveau contrat RED depuis ce lien puis en saisissant mon code parrain :     REDF62DE61
(plus d'infos)


Service client RED by SFR : cliquez ici 💬

Highlighted
Avatar de mypointofview
Bronze
Posts : 1
Badges :
Avatar +9
21 octobre 2021

Re: Help for English speakers to find the right phone plan with your first month offered.

Hello, in the text at the top there seems to be conflicting information regarding the extra price once the 15GB data is used up. I'm in the US and get messages from RED by SFR that it will cost me a whopping 9.24 euros for every MB that I'm above those 15GB (this seems to be the price called "SFR Voyage"). However, in the terms on the page here and in other documentation in French it says that I'd only pay 0.005 euros per additional MB.

 

Can somebody resolve this conflicting information?

 

–Martin


Screen Shot 2021-10-21 at 14.52.23.png

Screen Shot 2021-10-21 at 14.28.53.png Screen Shot 2021-10-21 at 14.30.11.png

Avatar de marcmarais
REDactor
Posts : 11213
Badges :
Avatar +71
22 octobre 2021

Re: Help for English speakers to find the right phone plan with your first month offered.

Hello @mypointofview,

 

There's no conflicting information, the text message you received shows the price you will pay beyond the 15GB package :

9.24€ per extra MB. 

 

Prices after the 15GB package are :

 

0.005 € per MB within the EU,

9.24 € per MB in the USA.

 

But I admit the sentence you highlighted in yellow seems to be cut somewhere :

 

Instead of "after the 15GB you will pay 0.005€ per MB if you use the entire package of 15 GB if you are outside the European Union" 

 

You should read or it should be written :

"after the 15GB you will pay 0.005€ per MB if you use the entire package of 15 GB if you are inside the European Union but much more if you are outside the EU

 

This makes sense with the sentence that follows:

"it may appear complicated but you have to keep in mind that USA / Canada / Switzerland / Andorra do not belong to the European Union therefore the cost if you go beyond 15 GB will be a lot more than if you were traveling inside the EU."

 

Then if you're in the USA, don't go beyond the 15GB package, it will be very expensive! 

 

Have a nice day 

 

Marc, un client comme vous

Abonnement FttH Box NB8 2 ports avec décodeur Connect TV V2


Pour contacter un conseiller RED en ligne : Contacter un conseiller RED


ou pour le dépannage de la Box : http://c.sfr.fr/conseiller_technique_RED 


 Pour comprendre un terme de la technologie fibre, consultez ce Lexique


  Pour installer la fibre optique en appartement, veuillez lire ce guide d'installation FttH


Avant tout voyage à l'étranger, veuillez lire Préparer mon Voyage hors UE et DOM 

C
Bronze
Posts : 1
Badges :
Old RED +7
03 décembre 2022

Re: Help for English speakers to find the right phone plan with your first month offered.

Hi, I have the €15 contract and can find an add on to have unlimited calls to UK for 1€ but cannot find anything that gives calls to the EU/UK other than a per minutes tariff.  Is there one?  Am I missing it.  Thanks for your kind help